Refund Policy
We want you to feel confident and supported in your purchase.
30-Day Return Window
If you're not satisfied with your product, you can request a return within 30 days of delivery.
Eligibility for Refund
To qualify for a full refund:
The item must be unused, in its original condition, and with all packaging intact
You must provide proof of purchase (e.g. order number or receipt)
Non-Refundable Items
Gift cards
Sale or clearance items
Opened or used products
Personal products (e.g. protection blanket)
How to Start a Return
Email us at [your email here] with:
Your name
Order number
Reason for return
Once approved, we’ll send return instructions. Return shipping is at the buyer’s expense unless the product is faulty or incorrect.
Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method within 5–10 business days.